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Contact person: Denise Ehlers
+27873515109 +27873515109
Service category: Trading Companies
Service types:


Our aim is to become the service provider of choice to reputable lenders and providers of incidental credit countrywide, in respect of unique debt recovery solutions and professional credit advisory services.

In collaboration with our clients, we develop strategies and workflow unique to each client’s operational environment. Your success is important to us. An experienced collections expert forms part of the engagement and management of your account, ensuring delivery of your strategy and desired outcomes.

Our people are at the core of everything we do. Teams receive regular account specific training in addition to continuous upskilling, calibration and side-by-side coaching, empowering them to achieve optimal outcomes.

As your brand ambassadors, we are custodians of your brand ensuring each engagement with your clients are conducted professionally, ethically and consistently every time, operating from a central communication platform, we guarantee an omni-channel experience.

With an Intrinsic understanding of the receivables cycle, we are highly effective in our approach to debt collections and credit control functions, and have the ability to customise our solutions quickly, and integrate into our client’s back office systems and processes seamlessly. We deliver both bespoke reporting or vanilla reporting extracted from our systems.

We partner with our clients, operating as an extension to their own teams and engage with our clients client’s as either Debt-IN or as our client.

At Debt-IN quality assurance isn’t just part of our process but a principle entrenched in how we train our employees and conduct our operations. We observe our agent’s calls and analyse the quality of the calls when dealing with debtors in line with our clients expectations.

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Contact person: Denise Ehlers
+27873515109 +27873515109
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